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Coop TECH Shared Services

CoopTECH Shared Services Limited ("CoopTECH") is co-owned by CoopTech Shared Services Cooperative Limited and technology investors.

All Cooperatives are eligible to invest and purchase shares of the CoopTech Shared Services Cooperative Limited.

CoopTech technologies and business services will serve as the shield and weapon of the movement against the ever-evolving technological trends.

Our purpose is to accelerate uniform technology adoption, information sharing, which will inadvertently result in lower fees for its members through economies of scale on transaction volumes. The utilization of the shared platform will strengthen industry risk management, sound commercial agreements and secure transactions and bring convenience to customers.

What we provide

Coop TECH Platform Services

Member Management
Account Management
Credit Management
Trade Finance & Treasury
Back Office Operations
SASRA Reports

Finance Management
HR Management
Procurement Management

Finance Management
HR Management
Procurement Management

Mobile Payments
Card Payments
Remittances
Agency Services
Merchant Services

Data & Information Security
Ethical Hacking
Application security
Network Security
Identity & Access Management
Disaster Recovery

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CoopTech goes beyond core solutions to offer a suite of specialized technology services tailored for SACCOs. Our offerings are designed to enhance your cooperative’s digital capabilities, streamline operations, and ensure seamless integration across platforms.

Data Center Hosting

Secure your SACCO’s digital infrastructure with CoopTech’s reliable Data Centre Hosting. Our service offers robust, high-availability hosting with advanced security features, ensuring uninterrupted access and protection of critical systems. Benefit from cutting-edge facilities designed for maximum uptime and compliance, tailored to meet the unique needs of cooperatives.

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Optimize your SACCO’s liquidity management with our Central Liquidity Fund (CLIF) services. CoopTech facilitates seamless fund transfers, providing an efficient solution for cash flow management.

PSP & PRSP Services

Streamline your SACCO’s transaction and communication needs with CoopTech’s integrated Payment and Premium Services. Our solution combines Payment Services Provider (PSP) capabilities like MPESA, Pesalink, and card services with Premium Rate Services (PRSP) for seamless SMS alerts and interactive messaging.

Integration Services

Unlock the full potential of your SACCO’s digital ecosystem with our Integration Services. CoopTech specializes in seamless integration across multiple platforms, ensuring your cooperative’s software solutions work harmoniously.

Operational Excellence Services

At CoopTech, we understand the importance of efficient operations for the success of SACCOs. Our Operational Excellence Services are designed to streamline processes, enhance compliance, and improve overall performance. We offer tailored solutions that address key operational challenges, helping your cooperative operate at its best.

Policies, Processes, Procedures & Controls

Establishing strong governance is crucial for any SACCO’s success. CoopTech offers a comprehensive service to develop and implement Policies, Processes, Procedures, and Controls that align with industry standards and best practices.

ISO 27001:2022 Information Security Management

Safeguard your SACCO’s data and build member trust with CoopTech’s ISO 27001:2022 Compliance services. As a globally recognized standard for information security management, ISO 27001:2022 provides a robust framework to protect sensitive data, mitigate risks, and enhance cybersecurity.

PCI DSS 4.0 Assessment & Certification

CoopTech provides PCI DSS 4.0 assessment and certification for SACCOs, ensuring secure payment systems, protecting member data, and enhancing trust through compliance with global security standards.

PCI PIN Security

CoopTech offers PCI PIN Security solutions to help SACCOs protect sensitive PIN data and comply with global security standards. Our services ensure the secure handling, storage, and transmission of PINs, safeguarding against fraud and data breaches.

ISO 2000 IT Service Management

CoopTech’s ISO 20000 IT Service Management solutions help SACCOs enhance service quality, efficiency, and customer satisfaction. Achieve global certification to streamline operations, reduce risks, and demonstrate your commitment to excellence.

GDPR - General Data Protection Regulation

CoopTech helps SACCOs achieve GDPR compliance, ensuring robust data protection, minimizing risks, and building trust with members. Safeguard personal information and avoid penalties with our expert solutions.

CoopTECH SuperApp

SuperApp

CoopTech SuperApp is an all-in-one platform designed to transform SACCO operations, offering seamless digital services for members and staff. From secure payments to member management and financial services, our SuperApp enhances convenience, boosts efficiency, and provides a unified experience. With CoopTech, SACCOs can streamline operations, improve customer engagement, and stay ahead in the digital age, all while reducing costs and ensuring security.

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Unlock the future of your SACCO today with the NextGen Platform Cooperative. Transform your operations, enhance member services, and drive growth. Contact us now to get started and take your SACCO to the next level!

Get Closer to Your Members with the CoopTech SuperApp. Foster deeper connections, understand their needs, and offer personalized services that drive engagement and loyalty. Take the first step today to strengthen your SACCO’s relationship with its members and deliver a truly member-centric experience!

Embrace the future of cooperative services with the Unified Experience—where everything you need is just a tap away. Deliver a Unified Experience with the CoopTech SuperApp. Whether it's managing accounts, applying for loans, or accessing financial reports, members can enjoy a consistent and streamlined experience across every interaction. This unified approach simplifies processes, improves member satisfaction, and ensures smooth operations for SACCOs.

Unlock the Power of a Secure Marketplace with the CoopTech SuperApp that ensures a safe and trusted environment for members to conduct transactions, explore products, and access services. With robust security measures like encryption and fraud prevention, members can confidently buy, sell, and interact within the platform.

Empower your SACCO with Trusted Partners. The CoopTech SuperApp connects your SACCO with a network of reliable, vetted service providers, including financial institutions, insurance companies, and tech solutions.

Drive Fast Growth with the CoopTech SuperApp. Accelerate your SACCO’s expansion, improve efficiency, and increase member satisfaction. With features like real-time analytics, automated services, and enhanced member engagement, SACCOs can scale quickly while improving operational efficiency and member satisfaction.

Empowering Communities: CoopTech's Inclusive Digital Transformation

Enhancing Digital Literacy and Technology Access

CoopTech boosts digital skills among youth, women, and minority groups by offering ICT and e-commerce training, especially in underserved areas. We also set up community tech hubs for internet access and innovation, fostering local startups.

Promoting Financial Inclusion for Women and Minority Groups

CoopTech’s cooperative model delivers inclusive financial products like savings and credit designed for women and minority communities. Our mobile banking solutions bring financial services to underserved areas, boosting financial independence.

Developing E-Commerce Platforms for Minority Enterprises

CoopTech creates e-commerce platforms to help women and minority-owned businesses expand their market reach. We integrate mobile payments and provide digital marketing training, enabling entrepreneurs to grow their online presence.

Advocacy for Inclusive Policies

We work with government and partners to promote policies that support digital access and job creation for women, youth, and minority groups. CoopTech engages in public-private partnerships to scale initiatives in education, health, and entrepreneurship.

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Stay up-to-date with CoopTech's journey as we continue to transform the cooperative sector in Kenya through innovative financial technology solutions.

Cybersecurity Upgrades: Protecting SACCOs in the Digital Age

In response to increasing cybersecurity threats, CoopTech has implemented advanced security measures across its services. The new enhancements include multi-factor authentication, secure transaction processing, and real-time threat monitoring. With the growing adoption of digital platforms by SACCOs, CoopTech’s focus on cybersecurity aims to protect sensitive member data and ensure the safe execution of financial transactions.

Enhancing SACCO Growth Through the CoopTech Shared Services Platform

CoopTech’s Shared Services Platform is transforming the way SACCOs in Kenya operate by providing scalable technology solutions. This platform includes core banking systems, ERP, and cybersecurity services tailored specifically for cooperatives. By digitizing routine operations and offering a suite of secure financial products, CoopTech enables SACCOs to improve efficiency and focus on member growth.

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The digital transformation of cooperatives across Kenya is taking a giant leap forward with the official launch of the CoopTech Platform in Naivasha. Hosted against the backdrop of Kenya’s stunning Rift Valley, this event marks a significant milestone for CoopTech Shared Services Limited (CoopTech), a trailblazing Technology Tertiary Cooperative dedicated to driving innovation and efficiency across the cooperative sector.

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